Remediation

[dclayton4473]

So we are experiencing the ultimate negative of Southwest today. A cancelled flight, not weather related changing a 2 leg cross country flight with A boarding passes into, a 4 leg cross country flight with C boarding passes... seems like this should be on Southwest not on us =(

[TheMiddleSeat]

You arrived at your destination?  For all airlines, that is the requirement.  If you write a nice letter explaining what happened to you it's likely you will receive some vouchers.  Use the contact us link at the bottom of the page and send a message.  Were vouchers not offered when your itinerary was redone?

--TheMiddleSeat

[floridaguy]

The same thing could have happened if you traveled by car.  Accident, weather, road closure, unusually heavy traffic, etc.  It happens.

I prefer to write to the CEO whenever I have a substandard experience.  You will likely receive a LUV voucher in apology for your mishap.

[DancingDavidE]

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@dclayton4473 wrote:

So we are experiencing the ultimate negative of Southwest today. A cancelled flight, not weather related changing a 2 leg cross country flight with A boarding passes into, a 4 leg cross country flight with C boarding passes... seems like this should be on Southwest not on us =(

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If you had A-position from being A-list then you can still board at "A61" which should have helped.

Four legs is extreme, you must be starting and ending at some awkward airports, sorry to hear that.