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TSA pre check is not showing up on my boarding pass

New Arrival

My TSA pre-check is not showing up on my boarding pass.  The counter agent said it's TSA fault and TSA said it is the airlines.  My # is in the profile, so that is not the issue.  Any thoughts on how to get this resolved?

2 REPLIES 2

Re: TSA pre check is not showing up on my boarding pass

Top Contributor
Solution

Did it appear on your boarding passes in the past? 

 

If so, verify that Pre simply didn't expire. It is not a lifetime thing.

 

If it has never shown up, then verify you typed in the correct number plus what I said above.

 

edit add: Did you pay for Pre? If not, be aware that TSA hands out freebie Pres in some random fashion.  People do not get it all the time. So, it just may not be your time.

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Re: TSA pre check is not showing up on my boarding pass

Top Contributor
Solution

In addition to what dfwskier said if you paid for pre check and it hasn't expired be sure your name on the reservation is typed exactly like it is on your pre check card/global entry card (if you got one of those) or how it shows on the pre check website.

 

one time I flew another airline on a charter flight and they forgot my middle name on my ticket and I didn't get pre check so it's important the name matches exactly. 

 

-Blake