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Southwest Airlines Community

They stole my earphones from my carry on luggage

Explorer C

I was flying from Houston I may 4 2022 they told me they fly was full they make me check my carry on luggage in they stole my new earphones that I buy for my husband that make me think  they don’t have cámaras to find this people stealing from the luggage please Southwest Airlines don’t take peoples carry ons if you’re not be responsible for those employees stealing from the passengers 


Re: They stole my earphones from my carry on luggage

Aviator A

Do you realize that lots of people have access to your bag and, specifically, TSA actually opens and goes through bags on a regular basis?  Perhaps start with the people most likely to have interacted with your bag instead of blindly blaming people?


I have a missing or damaged item. How do I file a claim?