- Subscribe to RSS Feed
- Mark Post as New
- Mark Post as Read
- Float this Post for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Every time I click check in on the app and going direct, it lists passenger names with confirmation number but doesn’t give me the ability to check in. Anyone else? Also on hold for over 100 minutes.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
@Courtneydee wrote:Every time I click check in on the app and going direct, it lists passenger names with confirmation number but doesn’t give me the ability to check in. Anyone else? Also on hold for over 100 minutes.
The app "chat" feature works pretty well as does contacting the airline via twitter or facebook.
Perhaps you should try one of these instead of spending even more time on the phone.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Chat says that no reps are available.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Also, are you within 24 hours of departure? Almost sounds like you're not eligible to check-in yet.
--TheMiddleSeat
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
One thing to keep in mind make sure your checking in at the right time in the time zone your departing from. When I was a newbie traveler I wasn't thinking and tried checking in at the right time but in the wrong time zone so it did me no good.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
@bec102896 wrote:One thing to keep in mind make sure your checking in at the right time in the time zone your departing from. When I was a newbie traveler I wasn't thinking and tried checking in at the right time but in the wrong time zone so it did me no good.
I like the ideas from @TheMiddleSeat and @bec102896 I have certainly done this before.
Usually involving my return flight from a different time zone.
Were you on the phone in regards to checking in, or something else? I usually will try:
- App chat if available
- Twitter - wait until invited to send a direct message before you include any personal information like your confirmation number
- Phone - if it isn't urgent I'd wait until later when the lines lighten up
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Yes I have the same problem. Getting an error when trying to check-in online today. (May1)
App Chat says no agent available. On-hold...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Finally got thru via phone.
It's an online check-in system error. No ETA on a fix. They suggested to keep trying online. (Worse case, check-in at the airport -- as early as 3hrs prior to flight.)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Get Direct Link
- Report Inappropriate Content
Yes Southwest is having computer problems - again.
The most reported issue relates to check in -- so you are not alone
Remember that if you go tom the airport to check in, you do not have to go to the counter.
You can use one of the self service kiosks.