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iphone updated and I am no longer able to load my boarding pass in Wallet

New Arrival

My iphone updated to iOS 13.1.2 last night and I am no longer able to move my Southwest boarding pass to the Apple Wallet. The "Add" button that use to show in the upper right of the boarding pass is no longer there. Anyone have a solution for this?

2 REPLIES 2
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Re: iphone updated and I am no longer able to load my boarding pass in Wallet

Rising Star
Solution

See this specific post -- no solution yet but it explains the problem:

 

https://www.southwestaircommunity.com/t5/Check-In/Updated-SW-app-won-t-send-boarding-pass-to-Apple-W...


Customer | Home airport DCA
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Re: iphone updated and I am no longer able to load my boarding pass in Wallet

Rising Star

@EGCampbell  I am happy to report that this issue is resolved! I am at the airport now; I was able to add my BP to my Apple Wallet complete with the location-based notification on the home screen. 

-A List Preferred, Companion Pass holder, Community Champion.