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Southwest Airlines Community

special assistance

garyhenderson54
Explorer C

I have Corronary heart dieseas which causes me to  have difficulty walking to and from the flight gates even when i arrive early. can i add a wheelchair requirement to my profile for all furture flights.

2 REPLIES 2

Re: special assistance

elijahbrantley
Aviator A
Solution

@garyhenderson54

 

Since this is a Southwest customer community, you will need to let SW know directly about an special assistance needed.  While I am not sure about any permenant indicator they might can add, you can see the Customers with Disabilities and Assistance at the Airport pages on Southwest.com for all you need to know.

 

Good luck!

-A List, Companion Pass holder

Re: special assistance

bgubs14
Frequent Flyer C

Hey Gary,

 

 

Unfortunately you can’t update this on your profile ! 😞 

 

But on the traveler information page when you book your flight online or on the phone when you’re booking you can enter that you need wheelchair assistance