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Abuse on board a flight.

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Explorer C

 Does anyone have suggestions on how to talk live to SWA employees? I know someone who was being bullied and threatened in the air while be ignored and further taunted by SWA flight attendants while her life was threatened?  She contacted the leadership team but no one has responded. Any suggestions?  

3 REPLIES 3

Re: Abuse on board a flight.

SWDigits
Aviator A
Solution

Twitter reportedly gets fastest response times


Customer | Home airport DCA

Re: Abuse on board a flight.

bec102896
Aviator A
Solution

I would reach out to Southwest on Twitter or Facebook for the fastest response or if you want to talk to someone you can reach out to customer relations at 855-234-4654. 

Re: Abuse on board a flight.

ffflyer
Frequent Flyer B

Has she contacted the police? Why bother with the SWA Leadership team?