Skip to main content

Southwest Airlines Community

App issue for Samsung Tablet

jsc8968
Explorer C

I have a Samsung Tablet Galaxy Tab A - maybe about 3-4 years old.  When going to the Google Play store to Upgrade the App, it now says my device is no longer applicable - Could that be real?

2 REPLIES 2

Re: App issue for Samsung Tablet

parpitt1
Frequent Flyer A

I can't say for sure, but I know from personal experience samsung tablets sometimes have app compatibility issues with apps that work just fine on samsung phones, (I never could get my Hilton Honors app to work on my Galaxy Tab.)

Best of luck 

Re: App issue for Samsung Tablet

TheMiddleSeat
Aviator A

Is there an OS update available for the tablet?  Some apps do require a minimum OS version.  I'd suggest just using the full website instead of the app anyway since you have the larger screen.

 

--TheMiddleSeat