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I have a Samsung Tablet Galaxy Tab A - maybe about 3-4 years old. When going to the Google Play store to Upgrade the App, it now says my device is no longer applicable - Could that be real?
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I can't say for sure, but I know from personal experience samsung tablets sometimes have app compatibility issues with apps that work just fine on samsung phones, (I never could get my Hilton Honors app to work on my Galaxy Tab.)
Best of luck
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Is there an OS update available for the tablet? Some apps do require a minimum OS version. I'd suggest just using the full website instead of the app anyway since you have the larger screen.
--TheMiddleSeat