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Chromebook

New Arrival

I just bought a Chromebook and I cannot use it on the airplane because I cannot find a SW app compatable with Chromebook.    Any suggestions?

 

5 REPLIES 5
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Re: Chromebook

Top Contributor
Solution

@christinesanken wrote:

I just bought a Chromebook and I cannot use it on the airplane because I cannot find a SW app compatable with Chromebook.    Any suggestions?

 


 

I use a Chromebook and it works fine. Get the airtime player app and connect to getconnected.southwestwifi.com when you are on board, and you should be good to go.

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Re: Chromebook

New Arrival

I have this issue, too, with Google Play telling me that my Chromebook running version OS version 78.0.3904.928.0 is incompatible with the SW wifi app. I'll try the Airtime solution when I fly SW this week. Thanks.

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Re: Chromebook

Top Contributor

 

To be clear about this, I do not have the Southwest app on my Chromebook.

 

I do have the airtime player.

 

I simply open a chrome browser window and type in the web address mentioned earlier in the thread.

 

Everything works perfectly.

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Re: Chromebook

New Arrival

I downloaded the airtime player app and I still cannot watch my Chromebook on southwest wifi.    what am I doing wrong?     Christine

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Re: Chromebook

Top Contributor

Good question, Christine.

 

My chromebook (with airtime player) worked fine until  about 10 days ago. Now I can't watch movies or live tv. I can watch tv series.

 

Do you go to getconnected.southwestwifi.com via your browser?

 

When it doesn't work, what do you get - error messages?