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Sunday, 9/18 morning flight 987 out of LAX and told no decaf coffee. Very disappointing for a morning flight to not have the basics available. I'm 100% ok with instant but told there was none. Had I known i would have purchased prior. Not a great way to start the day.
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You can send your comments directly to Southwest, use the contact us link at the bottom of this page and send a message.
--TheMiddleSeat
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How unfortunate. I am sure that Southwest convened an emergency board meeting to discuss this tragedy.
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