FLL Customer Service

[patelmh]

ABSOLUTELY HORRIBLE!!!!!! Had to take the time to write this out, 2 women in the morning shift working at the check in counter (8/5). Extremely rude. They should be kicked out for being rude to their customers. Customers who’ve had their flights cancelled and have been at the airport for more than 12 hours tired and exhausted and being treated like trash by these women. Absolutely ridiculous. Last thing I wanted to deal with during my trip. Never would consider Southwest because of them. Someday needs to clear this up.

[dfwskier]

You could always complain directly to SW byclicking on "contact us" below and proceeding.

Your post would have been more insightful had to you included  things like   gate, flight number..

I'm sure the gate agents were having a tough time dealing with surly passengers due to Debbie.   Dealing with angry passenger after angry passenger after angry oassenger  is pretty tough on employees.

You might want o consider that.