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Yesterday I witnessed a flight attendant lower her mask and lean in several times to speak to/look at cell phone pictures with the grandma in row 2.
It was disturbing to watch and this flight attendant touched her mask way too much. Is it too much too insist that the employees wear a properly fitted mask and keep their noses covered when within 6 feet of a passenger? Please?
Solved! Go to Solution.
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Sorry if the flight attendant not wearing her mask properly made you feel uncomfortable. If you would like to share your feedback with southwest directly you can do so though one of these contact methods: Submitting a Suggestion and/or Complaint
-Blake
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I would like this flight attendant to be identified and publicly shamed.
I don't think Southwest would do anything beyond lip service to their stated policy.
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@stayinalive2020 wrote:I would like this flight attendant to be identified and publicly shamed.
Thought you might find this interesting...
https://www.amazon.com/So-Youve-Been-Publicly-Shamed/dp/1594634017
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@stayinalive2020 wrote:I would like this flight attendant to be identified and publicly shamed.
I don't think Southwest would do anything beyond lip service to their stated policy.
No employer publicly shames an employee,
It may have a discussion with the employee. It may discipline the employee. It will not publicly shame the employee.
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Publicly shame? WOW.
SWA Passenger, Community Champion
Re: Flight attendant not wearing mask properly
Re: Flight attendant not wearing mask properly
06-19-2020 09:04 AM - edited 06-19-2020 09:05 AM
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@stayinalive2020 wrote:
Yesterday I witnessed a flight attendant lower her mask and lean in several times to speak to/look at cell phone pictures with the grandma in row 2.
It was disturbing to watch and this flight attendant touched her mask way too much. Is it too much too insist that the employees wear a properly fitted mask and keep their noses covered when within 6 feet of a passenger? Please?
We're so sorry to see this @stayinalive2020 . Our Flight Attendants should all be wearing their masks properly. As a peer to peer forum, we are not equipped to assist you here, but we recommend you contact Customer Relations via any of the options below so we can follow-up internally. Thank you!
Contact Customer Relations
Phone: 1-855-234-4654
Twitter: @SouthwestAir
Facebook: @SouthwestAir
Email here.
Community Manager