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In-Flight Entertainment

New Arrival

I cannot get movies on my MacBook Air during Southwest Flights, must use my iPhone


Re: In-Flight Entertainment

Rising Star
@ddvetor1it sounds like you are doing it correctly, the Southwest page states the following:

The Southwest app (available in the Google Play Store and Apple App Store) is required to view some on-demand TV episodes and movies.

Here is the source page:

See this message thread for one option other than the Southwest app that seems to work for others:

Customer | Home airport DCA

Re: In-Flight Entertainment

Active Member

Just to add, you might want to clear cookies/cache for your browser. Hope this helps! 

Community Champion | LGA based | Companion Pass Holder | Southwest Passenger

@Ddvetor1,   Did the articles @SWDigits referenced help y...

Retired Community Manager



Did the articles @SWDigits referenced help you? Let us know if you're still troubleshooting!


Re: @Ddvetor1, Did the articles @SWDigits referenced help y...

New Arrival

I can watch live tv but not movies or some tv series. The App store does not have the Southwest app for MacBook--iPad and iPhone only.