Skip to main content

Southwest Airlines Community

In-Flight Entertainment

New Arrival

I cannot get movies on my MacBook Air during Southwest Flights, must use my iPhone

4 REPLIES 4

Re: In-Flight Entertainment

Rising Star
@ddvetor1it sounds like you are doing it correctly, the Southwest page states the following:

The Southwest app (available in the Google Play Store and Apple App Store) is required to view some on-demand TV episodes and movies.

Here is the source page:
https://www.southwest.com/html/air/products/wifi-access.html

See this message thread for one option other than the Southwest app that seems to work for others:
https://www.southwestaircommunity.com/t5/In-the-Air/InFlight-Movies/m-p/88557/highlight/true#M1393

Customer | Home airport DCA

Re: In-Flight Entertainment

Active Member

Just to add, you might want to clear cookies/cache for your browser. Hope this helps! 


Community Champion | LGA based | Companion Pass Holder | Southwest Passenger

@Ddvetor1,   Did the articles @SWDigits referenced help y...

Retired Community Manager

@ddvetor1,

 

Did the articles @SWDigits referenced help you? Let us know if you're still troubleshooting!

 

Re: @Ddvetor1, Did the articles @SWDigits referenced help y...

New Arrival

I can watch live tv but not movies or some tv series. The App store does not have the Southwest app for MacBook--iPad and iPhone only.