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Hello, I lost an item on Flight 1010 on November 6. I filed a lost item report and wanted to update it - I tried twice and both times my report was erroneously closed. I filed a third report because the item is still missing. Will Southwest still attempt to find my item? Thank you.
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Are you certain it's really closed and not just submitted? You could contact Southwest, referencing the report # you received when you submitted it. Use the contact us link at the bottom of the page and send a message.
--TheMiddleSeat
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