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Southwest Airlines Community

Re: Movies missing

floridaguy
Aviator C

Give the customer a LUV voucher.

Re: Movies missing

bec102896
Aviator A

@floridaguy wrote:

Give the customer a LUV voucher.


I’m curious are you the one who writes in expecting compensation if a child cries or kicks a seat on your flight? 

Re: Movies missing

floridaguy
Aviator C

No, not me.  I know that a child can cry anywhere and that's life.  However, if Southwest is going to promote the online free products as part of the flight experience, it needs to work.

 

If there is no accountability, then any organization can promise any perk and simply not deliver.

 

I have paid the $8 before for the online wifi which was not stable and got that refunded.  If you sell it, it must meet with the standards under the Uniformed Commercial Code where the product or service must perform as advertised.  

 

Re: Movies missing

dfwskier
Aviator A

Blah,  blah, blah ...

Re: Movies missing

floridaguy
Aviator C

Thank you.  I appreciate your support!