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HOW CAN WE DOCUMENT REWARD AND RECOGNITION FOR FLIGHT CREW DURING OUR RECENT FLIGHT? PLEASE LET US KNOW THE LINK OR PROCESS. THANK YOU
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If you use Twitter you can send a message and tag @SouthwestAir with the flight information and if you have the crew's names you can mention them in the post.
You could also post on Southwest's facebook page.
I'm not sure calling would be the best, but you can also email...here are the various ways.
https://www.southwest.com/contact-us/contact-us.html?clk=GFOOTER-CUSTOMER-CONTACT-US
Home airport MDW, frequent visitor to MCO to see the mouse.