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I’m having the same problem but it’s a redirect issue. When I was on a SW flight today, I tried to get to cnn.com but it redirected me to the sw WiFi page. Now that I’m away from the airport it’s still trying to redirect me. It’s not a WiFi issue. Any other page I try to get to is fine since I didn’t try that onboard. I’ve cleared my cache and history but it still redirects incorrectly.
why does sw do that and how do I clear it?
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Hello, bitstone.
I recommend downloading a different browser like DuckDuckGo or Chrome and don’t put it as your main browser, and it might not have effect.
I hope this helped,
LetsFly
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same
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This is exactly what is happening to me a month after my last flight. The southwest network is long gone. It’s redirecting the site I visited while on the plane, which was CNN. Very frustrating that Southwest cannot figure out what it is doing to cause this to happen.
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Go to your device's settings to pick the network you want.
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This solution does not solve my issue.
I tried to access sites using “buttons” on my Home Screen of my iPhone (then realized this required $8 internet fee)
watched the free TV and looked at the movie listings
now when I try to use Safari or “click” on my local news website I’m sent to southwests site .
southwest is not in my WiFi choices but my links are corrupted
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Hello, user.
I recommend downloading a different browser and not putting it as your main browser, as it should not have affect to that browser.
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@LetsFly wrote:
Hello, user.
I recommend downloading a different browser and not putting it as your main browser, as it should not have affect to that browser.
I recommend that all of us who are impacted by this SW airlines inability to fix this problem fly other airlines. My wife and I have both been impacted by this problem. No fix for quite some time now. I’ve tried everything suggested and nothing works. Not certain how your free internet corrupts these systems but it apparently impacts many of us. Come on SW. You guys used to be better than this.
Signed,
Potentially a former SW airlines customer
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