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Re: SWA SUCKS

Rjordon
New Arrival

Control over your children? 🙂 

Re: SWA SUCKS

Murphylo
New Arrival

I was a huge fan of Southwest but my last two experiences have been less than and customer service is atrocious.  After my last experience where my flight Cancelled 20 min before check in  -  The only flight I could find was a flight where I had to change planes when I paid for a direct flight and since it was flying earlier it was two hours past check-in and I ended up in the worst boarding, so basically I’m paying the same price to fly earlier, change planes and bored late.  Thank you Southwest I will be choosing a different airline in the future

SWA SUCKS

SWFlyer007
Rising Star

@Murphylo This message is cut and pasted in another thread, we heard you the first time.  Also, this thread is about 2 year olds and masks, your post is not related to the topic.  

Re: SWA SUCKS

dfwskier
Top Contributor

@Murphylo wrote:

I was a huge fan of Southwest but my last two experiences have been less than and customer service is atrocious.  After my last experience where my flight Cancelled 20 min before check in  -  The only flight I could find was a flight where I had to change planes when I paid for a direct flight and since it was flying earlier it was two hours past check-in and I ended up in the worst boarding, so basically I’m paying the same price to fly earlier, change planes and bored late.  Thank you Southwest I will be choosing a different airline in the future


Sorry to hear of your trouble, but this sort of thing happens on every airline.

 

For example Delta cancelled over 300 Christmas flights, after doing the same thing for Thanksgiving flights..

 

If you fly, you are eventually going to run into delays or cancellations --on every airline

 

https://www.businessinsider.com/delta-cancels-flights-on-christmas-due-to-pilots-and-weather-2020-12

 

I understand you did not like the flight or boarding position the airline gave you. Would you have preferred the airline tell you that it did not have any seat for you., because that was the alternative. The airline did the best it could with the seats that were available.

 

It happens to everyone. My flight yesterday was cancelled and I was moved to a flight today because there were no other seats available yesterday. It happens.