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Southwest Ranks Highest For Customer Satisfaction In North America

ipsedixit
Frequent Flyer C
2 REPLIES 2

Re: Southwest Ranks Highest For Customer Satisfaction In North America

dfwskier
Aviator A

thanks for the post

Re: Southwest Ranks Highest For Customer Satisfaction In North America

Dashgupta
Adventurer A

Hi what a wonderful compliment for SW my favorite airlineFeel the❤️.

However to stay on top I hope SW would consider hiring 500 more people in call Center to help alleviate the frustration of those who wait 2-3 hours to get. Customer Service person. Recently we took a poll amoung Co-Workers and many felt SW was ranking high in low fares but was way behind in Cuztomdr Service. Did you call SW and were able to get thru in less than 2 hrs? Please share when you called so to help me get thru to a live Customer Service Agent. I M so happy for SW just wonder who conducted that poll.Awesome.

Yes Please let me know what time you are calling I still haven’t got thru. Thank you,

Dash Gupta