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SouthwestWiFi-Highspeed

bec102896
Top Contributor

Just curious has anyone else seen Southwest WiFI-Highspeed on any flights recently? My flight from AUS-LAS this afternoon has it and at first I thought it was a hotspot from someones phone but I was actually able to connect and the WiFi is actually working. 

C17C1E23-172C-4238-85F8-E1539395029E.jpeg

 
-Blake

5 REPLIES 5

Re: SouthwestWiFi-Highspeed

gsking
Rising Star

I'll be looking.   Lately I've gotten zero speed. 

Re: SouthwestWiFi-Highspeed

jksobonya
Rising Star

Haven't seen that! Could you connect to it and use it? I fly again in about a month so I'll keep an eye out for this!

 

--Jessica

Re: SouthwestWiFi-Highspeed

ZevSupport
Active Member

Interesting! Is it open to all, or you have to go through the SWA portal for WiFi?


Community Champion | LGA based | Companion Pass Holder | Southwest Passenger

Re: SouthwestWiFi-Highspeed

stevenrollinson
Employee
Employee
Solution

Unfortunately, I’m here to report that “SouthwestWiFi” is the only Southwest supported network onboard the aircraft. The mostly likely scenario here is that one of your fellow fliers created a hotspot on their device and named it “SouthwestWiFi-Highspeed”. When in doubt, you can always ask your Flight Crew if anything has changed since you were onboard last.

 

Rest assured, when we are able to deliver an improved onboard connectivity experience, we will be exclaiming our excitement in every way possible.

Re: SouthwestWiFi-Highspeed

bec102896
Top Contributor

So I was able to connect to it and it took me to the SW portal and SW community but other sites like Twitter it didn't work unless I paid for the Wi-Fi. Normally if I'm not connected to the southwest network I won't have access to the in flight portal. In this case I could also see the movies, live tv, flight tracker using this network but never seen the network before this flight. 

 

Maybe if I see it again I'll stay on the plane and let everyone else get off first when we arrive to see if the network vanishes once other customers are gone.