Thanks for not being United, American, or Delta

[Ellen625]

United, American and Delta have all received criticism for their policies this week.  I appreciate Southwest's decision to change their over-booking policy.  I stopped flying the other airlines because of the all too frequent rudeness of some of their employees.  Southwest folks are consistently helpful and welcoming.  Thanks Southwest.

[LindseyD]

@Ellen625,

We don't take it for granted that you have choices when you fly, and we will always count it a privilege to have you onboard. Thank you for being our Customer, Ellen! We look forward to serving you for years to come.