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Wondering if anyone else experiencing issues recently with accessing WIFI? Last two flights I have been on, my phone will no longer connect. I see others utlizing so it appears to be something with my account or phone. I did not (purposely) make any changes to either.
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i phone. Same phone I have been using for some time without any issue. Seems like it is going to account but does not then actually connect after I submit my member number and password. Appreciate your help!
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Hi @Kchojnacki,
Once you've selected the Southwest Wifi, navigate in your browser to Southwestwifi.com. This should open the portal that will connect you to our Inflight Entertainment options.
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Thanks Linsdey. That is what I have been doing but it still will not connect according to Safari. I am flying tomorrow and will see if still an issue. If so, I will capture a screen shot. Thank you!
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Although your post is a few months old, I will chime in and say that the SWA WiFi seems to be getting worse. I am only able to connect on about 50% of the flights I am on now. The flight attendants are always "resetting" it, but to little avail. I also think the issues are worse on the newer 800 series aircraft. It would appear something has changed that makes connecting more difficult.