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Southwest Airlines Community

Wifi on the Plane

probstology
New Arrival

Has anyone else been experiencing increased issues with WIFI outages.  4 out of the last 5 flights that I have taken the wifi was out, 3 of them being 4 hour flights.  Flight attendants had no explanation?  

1 REPLY 1

Re: Wifi on the Plane

LindseyD
Retired Community Manager

Hi @probstology

 

I'm sorry to hear you've had trouble with the WiFi service on your recent flights. Please make sure to contact our Customer Relations Department (1-855-234-4654) so we can take care of your refunds.