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it's a scam!!

New Arrival

so I purchased the in-flight wifi and it worked all of 3 minutes. SOUTHWEST is a among passengers out of their money.

1 REPLY 1
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Re: it's a scam!!

Rising Star
Solution

Respectfully, I think scam is the wrong word choice. I can assure you it wasn't intentional.

 

That said, SW's wifi is sometimes unreliable.  If you reach out to SW via one of their social media channels (see Contact Us below) and kindly explain your experience, I am confident they will make it right.

 

-A List Preferred, Companion Pass holder, Community Champion.