Skip to main content

Southwest Airlines Community

67% helpful (2/3)

Contact Chase Customer Service

Reach Chase Customer Service at 1-800-792-0001.


The relationship between Southwest Airlines and Chase is unique in that Chase is the actual issuer of the Rapid Rewards Credit Card. This means that Chase promotes, processes, and maintains all credit card-related issues. Southwest Airlines, through Rapid Rewards, simply maintains the points earned from purchases using the Southwest Airlines Rapid Rewards credit card.