You can reach Customer Relations by:
Phone: (855) 234-4654
Twitter: @SouthwestAir
Facebook: @SouthwestAir
Email here.
The Customer Relations/Rapid Rewards Department is specialized to assist Customers with escalated concerns, most often following their travel. For assistance with booking and reservations, please instead contact the Customer Support and Services Team at (800) I-FLY-SWA.
