Customers are eligible to request credit for past flights, provided travel took place within the past 12 months and their tickets were revenue bookings.
1. Log into your Rapid Rewards account.
2. Click MANAGE ACCOUNT.
3. In the Request past points quadrant, click Continue.
4. Check the bulleted criteria to ensure your trip qualifies. Enter the confirmation number from your past trip, and click Get points.
VOILA! You will receive qualifying points within 48 hours.
Note: If you receive an error message after clicking Get points, it's likely the request conflicts with the five bulleted criteria. Please don't hesitate to contact us via any of these options if we can take a deeper look.