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Protecting Yourself from Illness

We recommend the CDC’s website as a resource for ways that you can best protect yourself from germs and viruses while traveling.




  • It is highly encouraged to bring your own hand sanitizer.
  • Face coverings or masks are required for Customers starting May 11, 2020. If you forget your mask at home, one will be available for you. For more information on our mask policy, see our FAQ.
  • Download your mobile boarding pass prior to arrival to limit the amount of exchanges you make with others. We recommend using the Southwest® Airlines app. You can download the app here.
  • Hand sanitizer is available at the check-in kiosks, ticket counters, and gates. Wipes will be available for Customers onboard.
  • Maintain physical spacing at the airport and onboard.
  • Please stay home and do not fly if you feel sick or are experiencing COVID-19 symptoms. As always, you can change* or cancel** your flight without a fee.
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