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Southwest Airlines Community

75% helpful (3/4)

Submitting a Customer Service Compliment


SWA, your People have really knocked it out of the park! How can I submit a compliment? 



Thank you for joining the Southwest Community! The Community is a great place for Customers to share experiences and information with each other, but it is not a platform where we’re able to process Customer Service compliments and/or kudos for our Employees.


Please reach out to our Customer Relations Department via Twitter (@Southwestair), or call us at 1-855-234-4654 so we can give your feedback the time and consideration it deserves.


We look forward to talking with you and serving you for years to come.


For more information on how to contact our official Customer Service channels, click here.