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Southwest Airlines Community

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When to Call to Book a Reservation


Do I need to call to book or make changes to my reservation?


Great news! You only need to give us a call to book or make changes to the following types of reservations:


  • Military fares
  • Infant or Child fares
  • Partial cancellations (either flights or Passengers)
  • Point-to-point reservations
  • Changes to a Companion Pass reservation


Of course, if you are having difficulty booking your flight or are receiving an error message, we are more than willing to lend a helping hand. We’ve got your back 24/7! Just give us a buzz at 1-800-I-FLY-SWA.