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A-List Same Day Change questions

whttiger25
New Arrival

Hi all! I have tried to find this but have been unsuccessful so apologies if this info is obviously available somewhere. 

 

I am just wondering the following:

 

1) Can same-day changes for A-List members be made on the phone or must you speak to a gate agent

 

2) Can you use the same-day change for bookings made with points?

 

3) Can you change to a LATER flight or must it be an earlier flight on the same day?

 

Thanks!

4 REPLIES 4

Re: A-List Same Day Change questions

dfwskier
Top Contributor

Assuming you mean same day standby  

 

  it must be done at the gate, and only for an earlier flight  - works for points flights too

 

Re: A-List Same Day Change questions

whttiger25
New Arrival

Sorry no, I am referring to same-day change, not standby. 

Re: A-List Same Day Change questions

dfwskier
Top Contributor
Solution

@whttiger25 wrote:

Hi all! I have tried to find this but have been unsuccessful so apologies if this info is obviously available somewhere. 

 

I am just wondering the following:

 

1) Can same-day changes for A-List members be made on the phone or must you speak to a gate agent

 

Either way works

 

2) Can you use the same-day change for bookings made with points?

 

Yup, points or dollars it makes no difference

 

 

 

3) Can you change to a LATER flight or must it be an earlier flight on the same day?

 

Since you are dealing with a confirmed change it can be on any flight with an open seat.

 

Thanks!


Here are the rules:

 

https://www.southwest.com/html/air/fare-information.html

Re: A-List Same Day Change questions

bec102896
Top Contributor

You can make the same day confirmed change starting at midnight the day of departure by phone. 

I tried the same day change at the airport a week  ago and unfortunately not all agents seem to understand the change yet they tried telling me only WGA+ Fares get same day change they didn’t realize it didn’t matter fare type for AL or ALP customers it took 2 supervisors to get my change at the airport so personally I would do the phone method until they get more used to things at the airport as it was a cluster when I flew out of SRQ