A List boarding

[Soonerz]

I enrolled earlier in the year in the "Fast Track to A-List Status" program and re-established my A-List status.  I had book about 6 flights in that time period which I am just now starting to fly on. Even though I was awarded A-List status, it is not showing up on my tickets.  I was told by someone knowledgeable that it is because I had booked the flights prior to earning my A-List status. Does anyone have any knowledge or experience in this particular set of circumstances?  I would think I would benefit from my A-list status on all of my future flights regardless of when I booked them.

[LindseyD]

Hi @Soonerz,

If you booked the tickets before you had A-List status, you won't receive A-List boarding passes. BUT, this is a very easy fix. You just need to contact us at 1-800-I-FLY-SWA or on Twitter (@SouthwestAir), and we can very quickly update your ticket to reflect the A-List status. Please reach out so we can help you enjoy the perks you earned!