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Adding married name to my rapid rewards account

ocexpress
New Arrival

I have been trying to add my married name to my account. The email address they gave me after sitting on hold for 25 minutes came back as invalid. 

 

What is the email address need to send marriage license and proof of name change so I can book my vacation??

 

 

3 REPLIES 3

Re: Adding married name to my rapid rewards account

LindseyD
Retired Community Manager

Hi @ocexpress,

 

The quickest way to get your name changed is to reach out to us via Twitter (@SouthwestAir). One of our Representatives will be able to assist you, typically, within a few minutes. 

 

Re: Adding married name to my rapid rewards account

Cdbritton
New Arrival

What's the process for changing my name on my rapid rewards account?

Re: Adding married name to my rapid rewards account

LindseyD
Retired Community Manager

Hi @Cdbritton,

 

Changing the name on your Rapid Rewards Account requires the assistance of a Customer Relations Representative. You can reach one by contacting us on Twitter (@Southwestair) or by calling 1-855-234-4654.