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Booking flight with rewards for soouse

Projrg
Explorer C

When I enter my wife's info for the ticket I get an error saying "oops the passenger name you have entered does not match the name on file for the rapid rewards account. How do I book the ticket for her?

1 REPLY 1

Re: Booking flight with rewards for soouse

franktravel
Aviator B

If you are in your account make sure all your information is cleared out when purchasing a ticket for someone else.  Name, Date of birth, RR number etc.