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Southwest Airlines Community

Budget rental car

New Arrival

At the suggestion of Southwest Airlines I reserved a car at LAX on 1/13/2017.  The rate was good, but I could have gotten it a little cheaper through another website.  I like to support SW. 

When I arrived at the rental counter, there was a 2 hour wait to talk to an agent.  This is not the type of partner Southwest should have.  I hope Southwest doesn't start to follow the disorganized practices of Budget Rental Cars.