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Business Card vs Personal Card - Preferential treatment to business customer on posting points
Business Card vs Personal Card - Preferential treatment to business customer on posting points
01-13-2018 11:13 PM
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Hi all:
I applied and received both a business and personal SWA credit card throught chase. I followed the process carefully and received my bonus points for the business card a few days after my statement close in January. Not so with the personal card even the statement close was a few days earlier than the business card.
The personal card still has not posted the bonus points and I was told that it can take 6-8 weeks.
I was hoping to use my companion pass asap. Has anyone else experienced this? Why is the points for the business card posted immediately - but SWA takes 6-8 weeks for the personal card.
Seems business card holders are getting better treatment.
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
01-14-2018 05:56 AM
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It's all on the Chase Credit Card side, They are the ones who send over the points to Southwest Airlines to post.
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
01-14-2018 10:17 AM
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Chase has sent over the miles. I checked but they are not posted on SWA even though the close date of the state was a few days earlier than the business card.
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
Re: Business Card vs Personal Card - Preferential treatment to business customer on posting points
01-14-2018 10:18 AM
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Chase has sent over the miles. I checked and it says they have been transferred to SWA but they are not posted on MY RAPID REWARDS even though the close date of the billing was a few days earlier than the business card. The business card points posted right away. HMMMM
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Just learned this is a know "problem"at SWA. Any points awarded with a statement date of January 1 or 2, have not received points. They are "working on a technical"problem.
Seems statement close dates of January 3 or beyond are ok.
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