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CP points earned in 2022 is different than my calculation
CP points earned in 2022 is different than my calculation
01-05-2023 05:31 PM
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I believe that I should have the CP for the 2023 year but have not had this reflected in my account . Who do I talk to about discrepancies in how many points SW has me earning in 2022 compared to what I have me earning?
Re: CP points earned in 2022 is different than my calculation
Re: CP points earned in 2022 is different than my calculation
01-05-2023 05:41 PM
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Have you gone through your points activity on southwest.com and filtered by Companion Pass Qualifying points to see what was credited and compared that to what you think it should be? Are all the points you are expecting CPQ? Keep in mind that not every point is CPQ. If you can narrow down where you think the error is someone here may be able to give you an opinion and you can then take it to Southwest. If you just want a Southwest contact, use the contact us link at the bottom of the page, but I would suggest you have things narrowed down first instead of just saying you don't agree.
--TheMiddleSeat