Skip to main content

Southwest Airlines Community

Highlighted

Cancelling flight booked with points

New Arrival

We may have messed up dates my husband is available for the trip we booked. I booked our flights with points.  If we canceled, would I be refunded the points I used to book the flights? If so, would we have to use them to book another flight within a year? Or would there be no expiration? Also, would they have to be used for tickets for the same people, or would they just go back into my account?

 

Thanks,

Jennifer

6 REPLIES 6
Highlighted

Re: Cancelling flight booked with points

Rising Star

The points will go back into your account.  No expiration!  They do not have to be used by the same people. 

Highlighted

Re: Cancelling flight booked with points

New Arrival

What about the fees associated with the flight?  Do those get refunded as well?

Highlighted

Re: Cancelling flight booked with points

Top Contributor

When you cancel, you'll be able to choose to have those refunded to your credit card, or held for future use.

Highlighted

Re: Cancelling flight booked with points

New Arrival

The fees associated with ticket booked with miles get held in your account towards future use

Highlighted

Re: Cancelling flight booked with points

New Arrival

Did everything work out okay? Did you get the points refunded for the flight you booked under your spouse's name?

Highlighted

Re: Cancelling flight booked with points

New Arrival

RThey go back into your account. Can use anytime in the future for anyone. No timeline!

 

solved?