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Chase Payments Different from SWA Points Activity

myzapp
New Arrival

I was hoping to get 110,000 points to earn a Companion Pass for 2020. I spent and paid $12,700 prior to my December 11 cut off. Today, only 9,148 points posted, leaving me several thousand short of my goal. Why wouldn't I get the full 12,700 points? Thanks.

7 REPLIES 7

Re: Chase Payments Different from SWA Points Activity

dfwskier
Top Contributor
Solution

@myzapp wrote:

I was hoping to get 110,000 points to earn a Companion Pass for 2020. I spent and paid $12,700 prior to my December 11 cut off. Today, only 9,148 points posted, leaving me several thousand short of my goal. Why wouldn't I get the full 12,700 points? Thanks.


Points are paid based on spend not payment. Bet your statement total was $9148.

 

Looks like it might be time fo a points flight or two or southwest shopping. Don't wait too long.

Re: Chase Payments Different from SWA Points Activity

myzapp
New Arrival

Statement total was not $9148, although at some point that was probably the number. Or that may be because of extra points assigned for airfare purchases. Not as straightforward as I'd hoped. We already have a flight and car booked. Looks like we will be 917 points short.

Re: Chase Payments Different from SWA Points Activity

jksobonya
Rising Star

@myzapp wrote:

Statement total was not $9148, although at some point that was probably the number. Or that may be because of extra points assigned for airfare purchases. Not as straightforward as I'd hoped. We already have a flight and car booked. Looks like we will be 917 points short.


Time to fill out some surveys or use Rapid Rewards Dining or Shopping!! Rewards for Opinions and RR Dining / Shopping all count towards Companion Pass.

 

https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html 

 

--Jessica

Re: Chase Payments Different from SWA Points Activity

TheMiddleSeat
Top Contributor

There are usually some easy ways to get 1000 points through the Shopping portal. 1-800 Flowers has saved me in the past. Look for high points per dollar spent, but not bonuses.

 

https://rapidrewardsshopping.southwest.com/

 

--TheMiddleSeat

Re: Chase Payments Different from SWA Points Activity

SWDigits
Rising Star

@myzapp wrote:

Looks like we will be 917 points short.



A reminder that Southwest flights earn 6 points for each $1 of base fare if you buy a WGA fare and don't have status (source: https://www.southwest.com/rapidrewards/how-to-earn#base). So by my math if you take a flight this year with a base fare of at least $153 (total cost will be higher) you'll lock it in based on what you've described. I personally value a Companion Pass at a value great than $200 so it's an expense I'd be willing to pay.

Customer | Home airport DCA

Re: Chase Payments Different from SWA Points Activity

TheMiddleSeat
Top Contributor

Also, getting back to the original question, was all $12k actual spend or did you have any cash advances, interest, or other fees? None of those would count and would reduce the points posted. And yes, $$$ spent on Southwest airfare would add some extra points so it's not a simple $1 spent = 1 point earned, although it should be more points than dollars spent instead of what you're seeing, fewer points than dollars spent.

 

--TheMiddleSeat

Re: Chase Payments Different from SWA Points Activity

SWDigits
Rising Star
Also take a look at this thread! You have more than one option.

https://www.southwestaircommunity.com/t5/Rapid-Rewards/Laithwaites-Wine-Offer/m-p/99270#M5443

Customer | Home airport DCA