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Southwest Airlines Community

Chase signup with wrong RR #

Explorer C

I signed my wife up with my RR# instead of hers. We haven't started any spending on the card as I thought it would be possible to change her RR# to hers after signup. Can anyone help!?


Re: Chase signup with wrong RR #

Retired Community Manager

Hi @Eyezon,


For assistance with your Chase Visa Card, you'll have to contact Chase Cardmember services at 1-800-792-0001. We're able to help here with anything flight or Rapid Rewards related, but we don't have access to credit card information. Hope this is helpful!