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Companion Pass Promo

Mandyh85
New Arrival

I was curious if I changed a portion of my flight (just changing the departure city) would that void the promo?

11 REPLIES 11

Re: Companion Pass Promo

TheMiddleSeat
Top Contributor

As long as you complete your travel before the deadline you should be ok.

 

--TheMiddleSeat

Re: Companion Pass Promo

chgoflyer
Top Contributor

Generally, as long as you still fly within the offer's deadline, any change that preserves the original confirmation number should be ok.

Re: Companion Pass Promo

jsnteh
New Arrival

I am in the same situation after having changed my flight that was booked during the promo period. I just called Southwest to check and was informed that changing the reservation would disqualify me from the promo. I will be cancelling my flight because of this.

Re: Companion Pass Promo

TheMiddleSeat
Top Contributor

By the letter of the "law" you are disqualified.  In real life, based on experience with previous promotions which also had the same rule, making a change does not disqualify you.  If you don't want to complete the promo that's your decision.

 

--TheMiddleSeat

Re: Companion Pass Promo

DancingDavidE
Top Contributor

Does it say "may be" disqualified? It seemed before that it didn't disqualify people that we heard from. Not sure what more extreme change does trigger a DQ.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Companion Pass Promo

chgoflyer
Top Contributor

@DancingDavidE wrote:

Does it say "may be" disqualified? It seemed before that it didn't disqualify people that we heard from. Not sure what more extreme change does trigger a DQ.

 

 


 

It says "may." This language is added to indicate that changes to dates outside the promotional period will disqualify.

 

As long as you still fly within the offer's deadline, any change that preserves the original confirmation number should be ok.

Re: Companion Pass Promo

dfwskier
Top Contributor

@jsnteh wrote:

I am in the same situation after having changed my flight that was booked during the promo period. I just called Southwest to check and was informed that changing the reservation would disqualify me from the promo. I will be cancelling my flight because of this.


Since you won’t be getting a refund, What do you plan to do with your travel fund.?

Re: Companion Pass Promo

bec102896
Top Contributor

Last year I made 2 changes after booking (same date different flight) and still qualified for the promotion. The may disqualify I think goes for those who move to a flight after November 18th  

 

-Blake

Re: Companion Pass Promo

lburrus
New Arrival

I registered for the promotion, then booked a roundtrip flight using my RR number. However, I'm not seeing the promotion as "registered" in my account details. Does yours show something different?