We watch our Southwest Chase Credit card carefully to ensure we obtain companion pass. We were told last year that all points accumulated by 12/31 will go to companion pass, we had it the last 2 years. This year in December 2017 we were close and had 108,000 points on 12/4, but I looked at our credit card statement and we accumulated more than the needed 3,000 points with holiday travel, but because our credit card statement date is the 4th of the month, all points from 12/4 to 12/31 did not count. We only had 108k points on 12/4, but received over 6k the rest of the month. If I had known those points after 12/4/17 were not going to count I would have booked a hotel on rocket miles to ensure.
Basically due to an issue out of our control with out Southwest Credit Card we will only have 11 months instead of 12 to get the points because our statement date is the 4th of the month. This seems really shady and not right, last year we were told we had until the 31st of the month.
