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I opened a Southwest Rapid Rewards Credit Card during the California Companion Pass Promotion, but I didn't know this promotion was going on! I live in California and would obviously love to enjoy the benefits of the companion pass over trying to reach it with points alone. I called Chase and they said since I didn't sign up with the "special link" they couldn't honor it. I don't understand why they wouldn't if it was a promotion they were running during the time I opened my account. I am very disappointed by this.
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You could save a click by just including those in the response?
Here's the info from Lindsey's link:
We´re here 24/7.
1-800-I-FLY-SWA
(1-800-435-9792)
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Southwest Airlines
P.O. Box 36647-1CR
Dallas, Texas 75235