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I recently checked my points and was wondering why there is a discrepancy between my points. I have over 107K points but yet I only have 87K points towards my companion pass. Does anyone know why the difference?
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The Companion Pass counter resets each calendar year. Were some of your points earned prior to this year?
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Also, not all points count towards CP. In general, "bonus points", typically earned from shopping, do not qualify for CP. You could also have a difference the other way, having more CP points than actual points if you redeemed some points so it's not uncommon for those two numbers to not match.
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@TheMiddleSeat wrote:Also, not all points count towards CP. In general, "bonus points", typically earned from shopping, do not qualify for CP. You could also have a difference the other way, having more CP points than actual points if you redeemed some points so it's not uncommon for those two numbers to not match.
To be clear: All points earned from a shopping using a Southwest Rapid Rewards Visa qualify for Companion Pass, including any bonus points.
All base points earned from any other partner also count, but any bonus points earned from a partner other than the RR Visa Card do not. This would include bonus points from partners like Rapid Rewards Dining and Rapid Rewards Shopping.