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Earning A-List after Purchasing Early Bird

New Arrival

I purchased a ticket a while back, before earning A-List and included Early Bird as part of my booking. Now that I'm A-List, I no longer need Early Bird. Will they make any exceptions to their no refunds for EB policy?

4 REPLIES 4
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Re: Earning A-List after Purchasing Early Bird

Top Contributor
Solution

Doubtful, but it never hurts to ask nicely.  I would suggest reaching out via a direct message on Twitter (@SouthwestAir) and see if they can help you.

 

--TheMiddleSeat

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Re: Earning A-List after Purchasing Early Bird

Rising Star
Solution

I had this situation back 4 years a go and they were able to issue me a LUV voucher to make up for the cost I spent on EB check in. 

 

As suggested i would reached out on Twitter and hopefully they can help. 

 

Congratulations on earning A List status! 

 

-Blake

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Re: Earning A-List after Purchasing Early Bird

New Arrival

Thanks for the helpful responses, I will give it a try!

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Re: Earning A-List after Purchasing Early Bird

New Arrival
Solution

Quick update...I contacted Southwest via Twitter and they gave me a full refund. Thanks for the suggestions!