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Expirations Date Should be extended due to non flying for coronavirus

Clara10
Explorer C

Due to not able to attend grandchildren’s graduation. We had to cancel our two flights. We now have many points with Southwest. I noticed our expiration date is December, 2020. At our ages of 85 & 78 and no matter of anyone’s age.  Southwest should review these expiration dates and revise to a longer period. Not knowing how long this virus is to continue. 

2 REPLIES 2

Re: Expirations Date Should be extended due to non flying for coronavirus

dfwskier
Aviator A
Solution

If you cancelled your flight after after 2/28/20,   your new expiration date will be 6/30/21

Re: Expirations Date Should be extended due to non flying for coronavirus

Clara10
Explorer C

Thank you!  Both our flights were cancelled this month, March 7 & March 28.