Hi, I think it was in 2018/19 (I need to check on exact date) that I lost approx. 120,000 Rapid Reward points. I didn't realize I needed to make a purchase or show some activity (?) on my account. Approx. 8 days after they expired, I received an email telling me they had expired. I am writing now in the hope that someone has an idea as to how I might get the points back. Any help you have to give me will be greatly appreciated. Thank you.
