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Expired Posts

Explorer C

Hi, I think it was in 2018/19 (I need to check on exact date) that I lost approx. 120,000 Rapid Reward points.  I didn't realize I needed to make a purchase or show some activity (?) on my account.  Approx. 8 days after they expired, I received an email telling me they had expired.  I am writing now in the hope that someone has an idea as to how I might get the points back.  Any help you have to give me will be greatly appreciated.  Thank you.


Re: Expired Posts

Aviator A

Unfortunately you won't be able to get those expired Rapid Rewards points back, but thankfully in October 2019 Southwest removed the activity requirement and points no longer expire.