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Re: Free Drink Coupons

chgoflyer
Top Contributor

@LeighD1286wrote:

I have been a Southwest Visa cardholder since 2014.  I have recieved drink coupons every year around my anniversary.  Last year...I seemed to have a problem and Southwest sent out a new booklet.  Again this year I have not recieved them.  I reached out to Southwest on Twitter and they told me to reach out to Chase.  Chase told me drink coupons are valid for accounts with open dates in 2015, 2012, 2007, 2002, and 1997.  I find that to be ridiculous seeing that I've received them in the past.  


 

Chase used to send them to every cardholder annually on their anniversary. They stopped that a couple of years ago.

 

They say that they now send them on "milestone" anniversaries, which from your post would seem to indicate we can expect to receive them about every 5 years (21st, 16th, 11th, 6th and, oddly 3rd). Last year people reported receiving them for their 5th and 2nd anniversaries, and presumably they were also sent to those with 20th, 15th and 10th ones.

 

If this policy remains true, you can expect to receive some from Chase in 2 years (accounts opened in 2014).

 

Southwest still sends drink coupons after the competition of 10 one-way paid (not points) flights.

Re: Free Drink Coupons

LeighD1286
New Arrival

Thank you for that info. I had no idea. I just expected them every year b/c I was previously receiving them. It’s the least they could do 🙂 Although...I have been known to buy additional ones on eBay.

Re: Free Drink Coupons

DancingDavidE
Top Contributor
Solution

@chgoflyer wrote:

@LeighD1286wrote:

I have been a Southwest Visa cardholder since 2014.  I have recieved drink coupons every year around my anniversary.  Last year...I seemed to have a problem and Southwest sent out a new booklet.  Again this year I have not recieved them.  I reached out to Southwest on Twitter and they told me to reach out to Chase.  Chase told me drink coupons are valid for accounts with open dates in 2015, 2012, 2007, 2002, and 1997.  I find that to be ridiculous seeing that I've received them in the

 

They say that they now send them on "milestone" anniversaries, which from your post would seem to indicate we can expect to receive them about every 5 years (21st, 16th, 11th, 6th and, oddly 3rd). Last year people reported receiving them for their 5th and 2nd anniversaries, and presumably they were also sent to those with 20th, 15th and 10th ones.

 

 


I just received my 5-year coupons this week.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Free Drink Coupons

Zipfactory
New Arrival
Where is this mythical *Travel>OptIn* link on my iPhone app? Looked all over. Granted, it is 29MAR2019 as I write this... Longtime flier, first time poster.. TIA

Re: Free Drink Coupons

TheMiddleSeat
Top Contributor

@Zipfactory not in the app, log into your account on www.southwest.com. You may not even be able to do it on the mobile site, use the full desktop site.

 

--TheMiddleSeat

Re: Free Drink Coupons

DancingDavidE
Top Contributor

@Zipfactory wrote:
Where is this mythical *Travel>OptIn* link on my iPhone app? Looked all over. Granted, it is 29MAR2019 as I write this... Longtime flier, first time poster.. TIA

I've only ever seen it while logged into the desktop version.

 

Try Twitter or Live Chat and see if they can help.

 

 

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Free Drink Coupons

SWDigits
Rising Star
[Edited to tag @Zipfactory and correct a typo]

@Zipfactory, see the attached and annotated screen capture from the desktop for the sequential path to edit drink coupon preferences:

 

Path to drink coupons (desktop)Path to drink coupons (desktop)


Customer | Home airport DCA

Re: Free Drink Coupons

Mickie17
New Arrival

Same here....what's up with that?

Re: Free Drink Coupons

dalane
New Arrival

I have not recieved any drink tickets for the last 3 years and I travel alot where is my drink coupons i have click on travel and extra and it does state that i want to recieve them but i have not for over 3 years

Re: Free Drink Coupons

mbowen1060
New Arrival

How do I get free drink coupons.  I fly SWA 3-4 times a year and have NEVER been able to get a coupon.  I read the forum and it says go to Travel then perks and they are not there.  Please give me the current path.