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Southwest Airlines Community

Re: Free Same-Day Standby for A-Listers...But There's a Catch

Top Contributor

So glad to see the 2-hour limitation removed. This makes the perk actually valuable.

 

Like most carriers, Southwest follows the unwritten "flat tire rule" in regards to standby after a missed flight. You have two hours after a missed flight in which to present yourself at the airport for reaccommodation on the next available one. This applies to all passengers, not just A-List. If that 2 hour window is missed, the No-Show policy takes effect.

Re: Free Same-Day Standby for A-Listers...But There's a Catch

Retired Community Manager

Hi @Alex_M

 

Thanks for the link, I'll check it out. While I can't promise that we'll be able to extend the SDC privileges to CP holders, I hope the changes we've just made show good faith that we're listening to our Customers and making good use of their feedback. The Community has been a great tool for collecting ideas from Customers, and I'm hopeful the conversations happening on other platforms will migrate over here.