07-03-2021 05:08 PM
You would think if there was fraudulent activity on your account you wouldn’t have to wait over 2 hours on hold!! Terrible customer service.
07-03-2021 07:01 PM
you don't have to hold on the phone.
click on "contact us" below for other options
Also, the cell app has a "chat" function, too.
07-03-2021 10:58 PM
I would reach out to Southwest on Facebook or Twitter for assistance.
